Privacy policy

Blocked users

We reserve the right to block or end communication with people who are abusive or do not follow appropriate procedures.

Feedback and complaints

Our number one priority is that our customers are happy. If you are not completely satisfied with your experience, please forward your feedback to our Customer Service team. Please always get in touch with us before leaving public feedback.

Past Orders

Details of orders made prior to 20 January 2021 can be accessed here. Please note that you will need to login with your original login details.

Customer Service

For enquiries regarding specific items, please contact the store where the item is listed directly.

For general Customer Service enquiries, including Returns and Shipping, please contact ssonlinestore@salvationarmy.org.au or call +61 3 8791 4436

Our Customer Service team is available Monday-Friday 8am-4pm AEST.

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Womens

Mens

Kids

50% OFF ORANGE TAG

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UNIDAYS

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ALL OUR COLLECTIONS

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Postage Donation

TITLE HERE

Womens

Mens

Kids

50% OFF ORANGE TAG

RCYCL

UNIDAYS

DISCOUNT DAYS

BNWT

ALL OUR COLLECTIONS

Blocked users

Feedback and complaints

Past Orders

Customer Service

Drop Off

Request a Collection

Postage Donation

Blocked users

Feedback and complaints

Past Orders

Customer Service

FAQs

Will I still be eligible for a refund on previous orders?

Can I use my Full Circle Rewards Card online?

Can I buy or redeem a Salvos Store gift card online?

Can I contact a store directly about an item they have listed online? Absolutely!

Your Support in 2025

Your Support in 2025